ZynDesk

This is an unofficial English translation provided for convenience only. The Arabic version is the sole legally binding version. In the event of any discrepancy or conflict between the two versions, the Arabic text shall prevail. View Arabic version

Cookie Policy

Last updated: August 2026

Last updated: August 2026

1.Chapter I: Introduction

Article (1) Purpose

This Policy expands on what is described briefly in the Privacy Policy and sets out in detail the types of cookies and similar storage mechanisms used on the ZynDesk website and application, their duration, and how to control them.

2.Chapter II: Cookie and Storage Table

Article (2) Essential Storage (No Consent Required)

Storage NamePurposeDurationParty
session_tokenMaintaining the login sessionExpires at end of sessionFirst party
csrf_tokenProtection against cross-site request forgery attacksExpires at end of sessionFirst party
zyndesk-cookie-consentRemembering the User's consent preferencesStored in browser localStorage — does not expire automatically; the User may clear it at any timeFirst party

Article (3) Analytics Cookies (Require Consent)

NamePurposeDurationParty
_gaDistinguishing visitors for website usage analytics (Google Analytics)2 yearsThird party
ga[ID]Maintaining session state for analytics purposes (Google Analytics)2 yearsThird party
_clckDistinguishing visitors for session analytics (Microsoft Clarity)1 yearThird party
_clskLinking pages within a single session (Microsoft Clarity)1 dayThird party

Article (4) Session Recording (Requires Consent)

The Platform uses Microsoft Clarity for session recording to monitor performance issues and improve the user interface. No sensitive data (passwords, entered financial data) is recorded within these recording sessions.

3.Chapter III: Consent and Control

Article (5) Consent Mechanism

On a visitor's first visit, a consent banner is displayed that allows acceptance or rejection of non-essential cookies in a single click per option, with no default preference for acceptance. The Company records the date, time, and scope of consent granted for compliance purposes.

Article (6) Changing Your Choice

Visitors may modify their choice or withdraw their consent at any time via the "Cookie Settings" link in the website footer, or directly through browser settings.